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Privacy Policy

Last updated: September 1, 2026

This Privacy Policy explains how Eternally Adams Eve ("we," "us," or "our") collects, uses, and protects your information when you visit our website and purchase our products.

By using this site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information you provide:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number (if provided)
  • Payment-related details processed securely by our payment processor (Square)

Automatically Collected Information:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and similar tracking technologies
2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer support responses
  • Improve our website, products, and customer experience
  • Send marketing emails and SMS messages (e.g., candle drops, sales, monthly scent reveals) if you have opted in. You can unsubscribe from marketing email and SMS separately at any time
  • Prevent fraud and maintain site security
3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember cart contents
  • Analyze site usage and performance

You can control cookies through your browser settings, but disabling them may affect some site functionality.

4. How We Share Your Information

We may share your information with trusted third parties only as needed to:

  • Process payments (e.g., payment processors)
  • Deliver orders (e.g., shipping carriers)
  • Provide site hosting, analytics, and email services

We do NOT sell your personal information.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections to your data
  • Request deletion of your data (subject to legal/administrative needs)
  • Opt out of marketing communications

To exercise these rights, contact us at: customerservice@eternallyadamseve.com

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated "Last updated" date.

9. Subscriptions & Recurring Billing

Our Forbidden Flame Candle Club is a recurring subscription. When you enroll, you authorize us to charge the recurring fee (Monthly $19.99 or Two-Candle Monthly $35.99 plus applicable Club shipping) until you pause or cancel in the Member Dashboard.

  • Both plans renew monthly. The Monthly plan includes one candle per monthly order; the Two-Candle Monthly plan includes two candles per monthly order.
  • The first eligible shipment is 50% off; subsequent cycles renew at the full plan price.
  • You may pause or cancel anytime from your Member Dashboard up to 48 hours before your next billing date to avoid being charged for the next cycle.
  • Payment methods and invoices are managed via our secure self-serve billing portal.
  • For full terms, see our Subscription Terms.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Adams Eve Enterprises DBA Eternally Adams Eve

Email: customerservice@eternallyadamseve.com

Website: eternallyadamseve.com

© 2026 Eternally Adams Eve. All Rights Reserved.